Inada Warranty Information

Inada massage chairs were created with longevity in mind, designed to last 20 years of regular home use. The chairs have a competitive 5 year limited Inada warranty : 1 year comprehensive, 3 years parts and 5 years on the structure.

If you have any questions about our warranty, please don’t hesitate to contact us. We stand by our products and are here to help.

Warranty / Repair Request

We apologize that you are having trouble with your purchase. We are committed to providing you with the very best massage chairs the world has to offer and would be thrilled to help solve the problem!
In order to help, we need some information from you.
* Indicates A Required Field

Which massage chair do you need technical support for?

Inada DreamwaveInada DuetInada Fusion 3s

Which dealer did you purchase your Inada massage chair? *

Your Name *

Phone Number *

Your Email *

Address (The location of the product which requires service) *

Address 2

City *

Province *

Postal Code *

Details (Fully describe the issue, including any attempts that have been made to resolve it) *

Serial # *

Please contact me by *

General Service hours are Monday through Friday. You will be contacted within a few days from submission. Closed on most Holidays.

[recaptcha size:compact]

Ready to experience 
The World’s Best Massage Chair?

Find A Dealer

Scroll to Top